LinkSky Help & Support

How Do I Add a New User?

There are many reasons a LinkSky member may want or need to add additional users to their account. For example:

Here are the steps to add a new user to your account:

  1. Open your Web browser (Chrome, Firefox, Edge, Safari, etc.) and visit:
  2. Click "Login" in the top right corner of the LinkSky homepage
  3. Login using the email address on-file
    • Note: If you do not know your password, then click the "Request a Password Reset" link
  4. Click the "+ New Contact..." button under the "Contacts" heading
    • Desktop/Laptop: Button will be on the left
    • Phone/Tablet: Button will be near the bottom
  5. Enter the new user's information into the fields
    • Note: Email address must be unique. If an email address is already used for a different LinkSky account, then it cannot be used a second time.
  6. Select the checkbox for "Tick to configure as a sub-account with client area access"
    • This will allow the user to login to using the email address you entered in step 5
  7. If you would like the user to have single sign-on access to cPanel, then select both of the following checkboxes:
    • View Products & Services
    • Perform Single Sign-On
  8. Select any other checkboxes you want the new user to have access to
  9. Enter a password into the "New Password" and "Confirm New Password" fields OR click the "Generate Password" button to automatically set a secure password
  10. Select any email preferences, if you want the new user to receive email notifications
  11. Click the "Save Changes" button

Please let us know if you have any questions or need further help.